CAVA earnings call for the period ending September 30, 2024.
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Cava Group (CAVA -1.87%)
Q3 2024 Earnings Call
Nov 12, 2024, 5:00 p.m. ET
Contents:
- Prepared Remarks
- Questions and Answers
- Call Participants
Prepared Remarks:
Operator
Good afternoon, ladies and gentlemen, and welcome to the CAVA third quarter 2024 earnings conference call. [Operator instructions] This call is being recorded on Tuesday, November 12th, 2024. I would now like to turn the conference over to Matt Milanovich. Please go ahead.
Matt Milanovich — Head of Investor Relations
Good afternoon, and welcome to CAVA’s third quarter 2024 financial results conference call. Before we begin, if you do not already have a copy, the earnings release and related 8-K furnished with the SEC are available on our website at investor.cava.com. The purpose of this conference call is to give investors further details regarding the company’s financial results, as well as a general update on the company’s progress. You will find reconciliations of any non-GAAP financial measures discussed on today’s call to the most directly comparable financial measure calculated in accordance with GAAP to the extent available without unreasonable efforts in today’s earnings release and supplemental deck, each of which is posted on the company’s website.
Before we begin, let me remind everyone that this call will contain forward-looking statements. For this purpose, any statements made during this call that are not statements of historical fact may be deemed to be forward-looking statements. Investors should be aware that any forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from those discussed here today. These risk factors are explained in detail on CAVA’s most recent annual report on Form 10-K, quarterly report on Form 10-Q and other filings with the SEC.
Please refer to these filings for a more detailed discussion of forward-looking statements and the risks and uncertainties of such statements. All forward-looking statements are made as of today, and except as required by law, CAVA undertakes no obligation to publicly update or revise any forward-looking statements whether as a result of new information, future developments or otherwise. And now, I’ll turn the call over to the company’s co-founder and CEO, Brett Schulman.
Brett Schulman — Co-Founder and Chief Executive Officer
Thanks, Matt, and welcome to the call, everyone. In the third quarter, our results were once again exceptional and unmatched in the public restaurant sector. Our third quarter highlights include: a 39% increase in CAVA revenue with a $2.8 million AUV, CAVA same-restaurant sales growth of 18.1%, including traffic growth of 12.9%; 11 net new restaurants, ending the quarter with 352 restaurants, a 21.4% increase year over year; adjusted EBITDA of $33.5 million, a 69% increase over the third quarter of 2023; net income of $18 million, a 163% increase over the third quarter of 2023; and $23.4 million in free cash flow during the quarter. A confluence of factors is coming together to fuel our growth.
We believe our outsized performance and ability to deliver long-term value to our guests, team members and shareholders are driven by the strength of our category-defining brand, the power of our unique and compelling value proposition, and our disciplined, relentless focus on execution. As the clear leader in Mediterranean cuisine, we are defining what is now emerging as America’s next major cultural cuisine category. For the modern consumer, who craves bold, adventurous flavors, is increasingly mindful of their well-being and sees food as cultural currency and a form of self-expression, Mediterranean is meeting the moment. We believe the category is at a tipping point and as evidenced by our accelerating growth in each market we enter and with every restaurant we open.
CAVA was one of just a few publicly traded restaurant brands with strong traffic growth in the third quarter. It is clear that our value proposition, quality Mediterranean cuisine where taste and health unite, the convenience of our multichannel format and the experiences we provide across our physical and digital channels is resonating with consumers. We believe our Mediterranean hospitality is an increasingly powerful differentiator. Over the last two decades, as the world interacts more often with screens than people, we’ve lost 24 hours a month in personal connection.
As technology and automation infiltrate everyday life in the front lines with more concepts, consumer touchpoints are becoming increasingly transactional, removing the joy in humanity from the experience. At CAVA, we believe technology should enhance, not replace the human experience, and we’re leveraging it to create warm personal moments across our physical and digital channels and to support our team members in engaging and connecting with our guests. Our business is built on the idea of welcoming everyone to our table, and we are focused on creating the authentic human connections consumers are hungry for. This is core to our brand essence and our mission of bringing heart, health and humanity to food, and it uniquely positions us to deliver genuine hospitality to our guests.
To deliver on these promises, we are intently and effectively executing across our strategic pillars. We’ve made significant progress launching our reimagined loyalty program nationwide to develop personal relationships with our guests even as we scale. Just last week, we rolled out our new labor scheduling and deployment model ahead of schedule positioning our team members to be in the right roles, at the right places, at the right moment, delivering exceptional guest experiences. On the culinary innovation front, we launched our first ever new flavor variation on our beloved pita chip.
Achieving these milestones demonstrates our ability to execute our focus on what matters and the strength of our team. We continue to expand our Mediterranean Way in communities across the country with 11 net new CAVA restaurants during Q3. We are growing in new markets like Chicago and existing markets, including Texas, California, Virginia, South Carolina, Tennessee, and Oklahoma. Our 2024 new restaurant classes are strongest yet, outperforming our expectations and giving us even more confidence and the proven portability of our category-defining brand.
We have significant white space in front of us, and our 2025 restaurant pipeline is strong and growing. On the heels of our successful market entry into Chicago, we are excited to announce that we expect to enter South Florida early next year and expand our Midwest presence with at least two additional new markets in 2025. Many of these restaurants will incorporate our new Project Soul design. For some time, we’ve been at the forefront of a contrarian point of view that the demise of the dining room is greatly exaggerated.
In addition to convenience, consumers are looking for warm, welcoming places to dine with family and trends. Project Soul expresses our Mediterranean hospitality and taps into guests’ desire for human connection, including softer seating, more greenery and a warmer brand pallet. As we work to deepen personal relationships with guests, even as we scale, we recently launched our reimagined loyalty rewards program, which includes an earn and bank points model with a menu of reward redemption options from our freshly made juices to entrees. The program launched earlier than planned, further demonstrating this team’s ability to execute and deliver on our commitments.
The program has been well received, and since its launch, loyalty percentage of sales has grown more than 200 basis points. This initial phase of a multi-phased approach will grow our first-party data and help us share our Mediterranean hospitality across platforms in ways that resonate with guests on a personal level. Building on our Mediterranean authority and strength in culinary innovation, we continue to create new differentiated menu items. We know our classic pita chips are a cult favorite, and we recently launched our first ever new flavor, garlic ranch.
This limited time offering, which combines a perfect blend of buttermilk, mint, garlic, paprika, sea salt and onion, has been incredibly well received by guests and is driving incremental attachment. garlic ranch pita chips are trending on social media with over 12 million impressions across multiple platforms, along with 347 million earned media impressions. In addition, we continue to see strong incidents in steak more than four months after our nationwide launch. These initiatives are driving brand awareness, which is up 8 percentage points since the IPO and growing with each new launch.
As we execute across the business, we recently launched a new labor scheduling and deployment model in all our restaurants. I just got back from our operations summit in Dallas where area leaders participated in intensive training on the new model and deployment principles. This initiative aims to put the right people in the right places at the right moments, delivering exceptional guest experiences. The new model reallocates ideal forecasted hours more effectively and efficiently with better alignment to team member tasks, channel mix and revenue curves.
Early results are promising, and we have identified opportunities to strategically invest in lower-volume restaurants to drive increased revenue over time. Consistent with our focus on supporting our teams and making restaurants easier to run, we continue progressing on our multiyear Connected Kitchen initiative. Our generative AI video technology monitors how quickly ingredients on the in-restaurant make line are being depleted and alerts the team in real time for prep and cook batch amounts. The test and learn phase of the AI video pilot is complete, and we are now live in four restaurants.
In addition, we have expanded our new kitchen display screen test to 25 locations. This test deploys new and improved digital order management capabilities for our second make lines, enhancing productivity and order accuracy. While both initiatives are in the very early stages, we believe they can improve quality and consistency, increase order accuracy, boost speed of service, and simplify prep and planning. As we execute our strategic initiatives, expand our presence and create deeper human connections, our broad appeal continues to grow.
We are serving the needs of everyone from athletes performing at the highest level, including feeding both the Dodgers and Yankees who played in the World Series to people looking to reestablish their everyday health and wellness like our guest Bob in Florida. After suffering a heart attack and spending 10 days in a coma, Bob’s first stop on the way home from the hospital was our Jacksonville Riverside restaurant. He became a regular incorporating our food into his month-long recovery process. He said that eating a CAVA meal following his three times a week cardiac rehab sessions is what he looked forward to most.
Bob wrote to us recently to thank our team members for making him feel so welcome, always greeting him with a warm smile, getting started on his bowl as soon as they saw him come through the door and on one occasion using the love button to give him a free meal. After he recovered, he and his wife ordered CAVA Catering for the cardiac ICU staff who cared for him. Stories like Bob’s demonstrates the power of our mission to bring heart, health and humanity to food. I want to thank our more than 10,000 team members who bring that mission to life every day and whose work to define and in many ways, create the Mediterranean categories coming to fruition.
We have generated significant momentum, and as we continue to focus on sustainable growth, create exceptional experiences and invest in our guests, team members and infrastructure, we believe we are well-positioned to capture the significant white space opportunity in front of us. With that, I’ll let Tricia walk you through the financials.
Tricia Tolivar — Chief Financial Officer
Thanks, Brett. CAVA revenue in the third quarter of 2024 grew 39% year over year to $241.5 million. During the quarter, we opened 11 net new CAVA restaurants or 73 net new CAVA restaurants during or subsequent to the third quarter of 2023, bringing our total CAVA restaurant count to 352. We continue to be pleased with our new restaurant openings, which consistently exceed our expectations.
CAVA same restaurant sales increased 18.1%, driven by a 12.9% increase from guest traffic and a 5.2% increase from menu price and product mix. CAVA restaurant level profit in the third quarter was $61.8 million or 25.6% of revenue versus $43.6 million or 25.1% of revenue in the prior year, representing a 41.9% increase. This increase was due to leverage from higher sales, partially offset by incremental wage investments and an increase in food, beverage, and packaging costs driven by our national rollout of steak in the middle of Q2 2024. CAVA’s food, beverage, and packaging costs were 29.9% of revenue, an increase of 50 basis points as compared to the third quarter of 2023.
This anticipated increase as a percent of revenue was the result of the launch of steak in June. CAVA labor and related costs were 25.4%, up 10 basis points from the third quarter of 2023. This increase reflects investments in our team member wages of 8%, including the impact from AB 1228, which we chose not to offset with the menu price increase to the guest, partially offset by leverage from increased sales compared to the prior year. CAVA occupancy and related expenses were 6.8% of revenue, an improvement of 110 basis points from the third quarter of 2023 due to increased sales leverage.
CAVA Other operating expenses were 12.3% of revenue and flat to the third quarter of 2023, primarily due to operating leverage associated with higher sales offset by investments in the integrity of our physical spaces in support of our increased restaurant volumes. Shifting to overall performance. Our general and administrative expenses for the quarter, excluding stock-based compensation, were $26.3 million, compared to $21.3 million in the third quarter of 2023. However, as a percentage of revenue, we experienced an improvement of 130 basis points due to leverage from higher sales, partially offset by the timing of performance-based incentive compensation and investments to support future growth.
Adjusted EBITDA, including the burden of preopening costs for the quarter was $33.5 million, an increase of 69.2% versus the third quarter of 2023. The increase in adjusted EBITDA was driven by the number and continued strength of new restaurant openings, 18.1% CAVA same restaurant sales growth and leverage in G&A. During the third quarter of 2024, we reported $18 million of net income compared with net income of $6.8 million in the third quarter of 2023. This represents an increase of 162.9%, further exemplifying the power of our unit economic model.
We reported diluted earnings per share of $0.15 in the quarter compared with diluted earnings per share of $0.06 in the third quarter of 2023. Shifting over to liquidity. At the end of the quarter, we had zero debt outstanding, $367.2 million in cash on hand and access to a $75 million undrawn revolver, with an option to increase our liquidity if needed. We delivered cash flow from operations of $43.9 million, compared to $26 million during the third quarter of 2023.
This increase was primarily driven by our improved operations, generating increased profitability across the fleet. Total company free cash flow was $23.4 million in the current quarter, an increase of $32.5 million compared to the third quarter of 2023. Now to our outlook. For full year 2024, we expect the following: 56 to 58 net new CAVA restaurant openings, CAVA same restaurant sales growth up 12% to 13%, CAVA restaurant level profit margin between 24.5% to 25%, preopening costs between $12 million and $13 million, and adjusted EBITDA including the burden of preopening costs between $121 million to $126 million.
In our prior earnings call, we embedded into our guidance the potential headwinds from macroeconomic and election-related uncertainty. Given the strength of our business and visibility to date, our current guidance now removes those uncertainties. I want to take a moment to provide an update on tax expectations. As I explained last quarter, we historically have had a full valuation allowance on our deferred tax assets, primarily relating to net operating loss carryforwards, which has resulted in immaterial tax expense.
Based on our continued positive profitability trends, it is reasonably possible that we will be in a position to release the valuation allowance in Q4, which will result in a onetime significant P&L benefit as a reduction to tax expense. Keep in mind, we expect our cash taxes to continue to be immaterial until we fully utilize our net operating losses. Looking ahead into 2025, we expect net new restaurant unit growth of at least 17%, given the visibility and strength of our pipeline. In 2025, we expect restaurant level margins consistent with 2024 and will use any improved leverage to continue to invest in our team members and guests.
We will provide further details around 2025 guidance in our next earnings call. Before turning to Q&A, as Brett had mentioned, we recently had the opportunity to attend our operations summit in Dallas, where we gathered with field operation leadership from across the country. Their passion and dedication to our mission of bringing heart, health and humanity to food was truly an inspiration. We are excited about the tools and strategies we’ve introduced to help make life easier for our teams and elevate the guest experience.
And with that, I’ll pass it over to the operator.
Questions & Answers:
Operator
[Operator instructions] Your first question comes from the line of Brian Harbour of Morgan Stanley. Please go ahead.
Brian Harbour — Analyst
Yeah. Thank you. Hi, guys. Glad to see everything continuing to go really well.
I wanted to pick up on sort of one comment you made just about the new labor scheduling model and kind of early lessons from that and how you thought that there were also some things that could kind of help drive AUVs in some of your lower-volume stores. Could you elaborate on that and sort of how you think about that opportunity into next year and how that could sort of be an ongoing same-store sales driver?
Tricia Tolivar — Chief Financial Officer
Thank you, Brian. So the new labor and deployment model really takes, for the most part, existing hours in the restaurant and redeploys them into peak periods and then also creating significant clarity around the rules and where they should be placed during those peak times. What we found during the pilot is in that some of our lower-volume restaurants, wherein we added a little bit more labor to the restaurants, we saw a modest increase in restaurant sales, as well as overall an improvement in guest scores and experience. And so, that’s where we think we might have an opportunity.
But it’s a small portion of the overall portfolio and just an example of the early lessons and how they might help drive our average weekly sales as we move into 2025. The real thing about the labor model and — the labor and deployment model is that we’re really excited to see it improve speed and service, and that’s something that’s going to benefit the guests, as well as CAVA.
Operator
Your next question comes from the line of Chris O’Cull, Stifel. Please go ahead.
Chris O’Cull — Analyst
Yeah. Thanks. Brett, I was hoping you could help us just understand how you’re thinking about comp drivers for next year as you think about beginning to lap some of the success you’ve had this year and what you believe maybe some of the more important drivers to maintaining kind of this momentum.
Brett Schulman — Co-Founder and Chief Executive Officer
Chris, thanks for the question. It really is consistent with what we’ve talked about in the past, having one or two tentpole moments with a couple of seasonal moments to continue to bring newness and excitement to our guests, as well as keep things simple for our restaurant operations. So we see those drivers. We see loyalty.
Remember, we just launched it as the first phase of a multi-phased program. And so, there’s other opportunities to enhance the loyalty experience. You certainly have steak in the first half. Remember, we didn’t launch it until the middle of Q2.
And I’m really excited to see the impact of our garlic ranch pita chip launch, which is the first flavor innovation of what is a true fan favorite in our craveable pita chips, and we think there’s opportunity to bring additional flavor innovation in the coming months and years to our guests.
Operator
Your next question comes from the line of Andrew Charles of TD Cowen. Please go ahead.
Zach Ogden — TD Cowen — Analyst
Thank you. This is Zach Ogden on for Andrew. Just hoping you could help us dissect the sequential increase in same-store sales from 2Q to 3Q. I guess, how much of that was an underlying acceleration versus an easier comparison?
Tricia Tolivar — Chief Financial Officer
Yeah. So when you look at same restaurant sales from Q2 to Q3 and look at it on a two-year basis, you really see consistency in the trends overall. So the two-year stack was about 33 in Q2 and about 32 in Q3, so really consistency in what we’ve been able to deliver and how we’re serving the guests. And as you know, keep in mind, Q3 had a 12.9% traffic growth, so really strong momentum with our guests and how much they enjoy CAVA.
Operator
Your next question comes from the line of David Tarantino of Baird. Please go ahead.
David Tarantino — Analyst
Hi, good afternoon, and congratulations on great results. Tricia, I wanted to follow up on a comment you made about restaurant margin for next year being similar to what you’re expecting to deliver this year with a mindset that you’re going to continue to invest. So I guess, the bigger question is it makes sense to continue investing at this stage of growth. But I guess, how do you think about restaurant margin longer term? And perhaps maybe you can frame up what’s needed to drive that higher in terms of same-store sales or however you want to frame it up.
Tricia Tolivar — Chief Financial Officer
Yeah. Thanks, David. So certainly, as we think about our restaurant level margins, a 25% restaurant level margin is really an outstanding performance in general as the way we see it in the market today. We do know that as AUVs increase, there’s leverage in this model.
If you look at our labor model itself, it’s like the Henry Ford production line, and you really have a lot of momentum with it. We just want to make sure that we don’t overheat the engine and don’t overearn in the short term. So want to make those continued investments and really give back to our team members and our guests as much as we can so that we can drive long-term value over time. But this model is pretty powerful, and it does have the opportunity to leverage.
We just want to make sure we do it mindfully.
Operator
Your next question comes from the line of Jon Tower of Citi. Please go ahead.
Jon Tower — Analyst
Oh, hey, guys, thanks for taking the question. Brett, you had mentioned earlier in the call the idea that your brand awareness is up roughly 8 points since the IPO. And I’m just curious if you could kind of drill down into where that’s coming from specifically. I mean, I think that you’re probably seeing it across all demographics.
But are you seeing any key demographics, whether it’s ages or household incomes in particular, kind of pulse up relative to what you’d seen IPO?
Brett Schulman — Co-Founder and Chief Executive Officer
Jon, thanks for the question. I mean, it’s been pretty consistent across all age groups, all income strata. In fact, as we’ve been growing across the country, we’ve been able to really broaden out our appeal down the income strata. What I will say is, as to awareness specifically, certainly Gen Z and even Gen Alpha, we’ve seen great growth in those customer segments given some of the momentum we have on social channels and the exceptional work our marketing team has done and our social team has done to proliferate awareness and really connect with guests on those channels.
So our younger cohorts are definitely growing quicker, but we are growing across all cohorts.
Operator
Your next question comes from the line of Jeffrey Bernstein of Barclays. Please go ahead.
Jeffrey Bernstein — Analyst
Great. Thanks very much. I think, in your comments about the 2025 outlook, you also mentioned unit growth, which I believe is 17%-plus. I think that’s relative to the 15% that you guys have talked about maybe annual over the next number of years.
I’m just wondering how do you think about that more broadly in terms of being at the right level whether there are some guardrails. Not to say you should be growing faster. But what are the kind of the guardrails that keep it at that range? And maybe how are you thinking about the new versus existing markets? I know you mentioned a couple of markets that you were excited for, for next year. So just trying to figure out the balance of new versus existing as we try and understand brand recognition.
Tricia Tolivar — Chief Financial Officer
Jeff, so yeah, we did indicate that, in 2025, we anticipate growth — a new unit growth of at least 17% over our base in 2024, and that’s really driven by the visibility and the strength of the pipeline that we have in 2025. And so, when we are thinking about it, we also want to make sure that we’ve got a good balance of growth in new and existing markets. And our new markets are performing really, really well, and so that gives us the opportunity to lean in there but still create that balance, so we don’t over-index and put too much strain on the system overall and in general. The other governor or important factor in ensuring that we’ve got the proper growth is having the right GMs to open those restaurants.
And so, for 2025, we feel really good about our pipeline of GMs to be able to meet that 17% — at least 17% in that year. And then, we’ll continue to provide updates and refinements for the years ahead as we get closer.
Jeffrey Bernstein — Analyst
Has there been any change in terms of the returns on the newest units, whether it’s cost to build or presumably the stronger volumes? Any color in terms of those financial metrics around these new stores?
Tricia Tolivar — Chief Financial Officer
So our real estate design and construction teams have done a great job managing the cost to build and really hitting our targets in a nice way. And then, as we mentioned, our new restaurants themselves are opening very strong and exceeding our expectations. So what that’s resulting in is higher cash on cash returns even earlier than we anticipated. So seeing really strong results both on the sales line, as well as the overall restaurant level margin in those new locations and it’s been consistent, all of the markets that we opened last year and this year, and it really gives us the real momentum as we go and expand into that enormous white space that we have ahead of us.
Operator
Your next question comes from the line of Brian Vaccaro of Raymond James. Please go ahead.
Brian Vaccaro — Analyst
Thanks, and good evening. Just was going to circle back to the comps if I could. And I assume very broad strength, it’s pretty broad, but I’m just curious if you’re seeing outsized growth at dinner versus lunch. And then, you noted the class of ’24 being the strongest yet.
Could you level set where new unit AUVs are shaking out however you’d be willing to quantify that?
Tricia Tolivar — Chief Financial Officer
Yeah. So back to your question around comps. I mean, we are seeing strength in every vintage, every geography, suburban, urban, all income cohorts, so really finding strength across the board itself. Regarding dinner and lunch, seeing some improvement but a really good balance between the two.
So dinner is increasing modestly, but there’s nothing outsized in any one area that’s driving the comp overall. And really, when you even look at our new restaurants in the pipeline, they’re driving comp, but that’s not what’s driving the overall growth in general. So — and as it regards to AUV, we have shared that they’re exceeding our expectations. I think, you can back into the productivity and see how strong they’re performing but haven’t given specific numbers on that.
Operator
Your next question comes from the line of Ivan Yu of Jefferies. Please go ahead.
Ivan Yu — Jefferies — Analyst
Great. Thanks for taking my question. I just wanted to go back on — go back to the same-store sales again. Would you be willing to unpack maybe the contribution from steak in the quarter? Is it mostly sort of incremental traffic and guest acquisition? Or is it also balanced against maybe increased frequency or trade up from the existing guests? And I know steak sort of filled up a perceived gap in the menu.
And going forward, I guess, how should we think about menu innovation whether it’s in proteins or maybe some of the secondary items?
Tricia Tolivar — Chief Financial Officer
Yeah, I’ll speak to the components of comp and how it relates to steak, and I’ll pass it over to Brett to talk about the menu innovation component of it. So when you look at our overall performance, we shared the traffic at 12.9%. Certainly, there is a piece of that related to steak but not a significant component. And then, when you look at price/mix combined, mix was about — excuse me.
When you look at the mix component, it was around 2% and steak did have some impact in that because of the premium associated with it.
Brett Schulman — Co-Founder and Chief Executive Officer
Ivan, it’s Brett. Regarding menu innovation, my partner, my co-founder, Ted Xenohristos, is our chief concept officer, and he leads our culinary innovation team. And they’ve been building a multiyear pipeline of innovation that we see opportunity in all categories across the serving line, whether that’s the main section, the bases, the grains, the greens, the toppings, as well as in attachments. As you saw with garlic ranch pita chips, we believe pita chips can be a flavor platform with multiple opportunities to come behind garlic ranch with other exciting new products for our guests.
So whether it’s beverages, the dessert category, they’re looking at each area as an opportunity to bring newness and excitement to our guests while maintaining the discipline of the amount of ingredients we serve on the line and keeping operations simplified.
Operator
[Audio gap] J.P. Morgan. Please go ahead.
Unknown speaker — — Analyst
Hey, team, good afternoon. Great results across. I just wanted to pick up on the new store volumes comment. I mean, given the strong brand halo and the strong awareness now, how are you evolving your thinking around the new market entry strategy? We can take South Florida, for example, versus how is that different from identifying an existing market like Chicago, for example.
And what specifically around preopening or marketing is driving this trend, which you’re implementing very well versus, say, a year ago?
Tricia Tolivar — Chief Financial Officer
Yeah. So when you’re talking about new restaurant openings, we’ve often shared our approach to have a very balanced pipeline, so with 10% to 20% in established markets and 20% to 30% in greenfield or brand-new markets and the bulk of our openings in our growth and emerging markets. As you pointed out, our new restaurants have been performing really well. And so, that gives us the opportunity to lean into these greenfield markets to perhaps the higher end of that range.
And South Florida and the other markets next year will certainly be examples of that. And then, when you think about marketing and preopening for those markets themselves, we haven’t done a lot of incremental marketing to support our new restaurants that have opened in 2024. And in fact, in Chicago, there was some marketing we pulled back on because the restaurant was performing so well. We didn’t want to hurt the restaurants and make sure that they were continuing to operate and deliver.
And so, I don’t anticipate a significant change in what we’re doing from a marketing perspective. And keep in mind, our community days are major component of our approach from a go-to-market standpoint, as well as our social media. And these are both very effective, cost-effective tools that help drive the momentum, increase the brand awareness and really spread the word around CAVA and help our new restaurants perform in a meaningful way.
Operator
The next question comes from the line of Matt Curtis of William Blair. Please go ahead.
Matt Curtis — William Blair and Company — Analyst
Hi. Good evening. Just wanted to circle back on the loyalty program. I was wondering if you could provide any details on what the impact on frequency or overall sales has been both in the quarter and what you anticipate going forward?
Tricia Tolivar — Chief Financial Officer
Yeah. So what we were able to notice in the quarter is that our loyalty sales as a percent of revenue increased by 200 basis in the quarter. And while we’re in early days in looking at frequency, we anticipate we’ll have a benefit, but at this point, not sharing any frequency numbers to answer that question. So really encouraged by what we saw in the test, and we’ll continue to keep a close eye on it and update you as we move forward.
Operator
There are no further questions at this time. I’d now like to turn the call back over to Brett Schulman, co-founder and CEO, for final closing remarks. Please go ahead.
Brett Schulman — Co-Founder and Chief Executive Officer
Thanks, everyone, for joining the call today. As Mediterranean becomes the next major cultural cuisine category and as CAVA continues to define it, the white space opportunity ahead of us will only grow. We are well-positioned to make the most of that opportunity and deliver long-term value thanks to the hard work and dedication of our team members. So I want to once again thank them for their relentless focus on execution, their dedication to creating the human connections modern consumers crave and all they do to bring heart, health and humanity to food.
Thanks again for joining us, and have a happy holiday season.
Operator
[Operator signoff]
Duration: 0 minutes
Call participants:
Matt Milanovich — Head of Investor Relations
Brett Schulman — Co-Founder and Chief Executive Officer
Tricia Tolivar — Chief Financial Officer
Brian Harbour — Analyst
Chris O’Cull — Analyst
Zach Ogden — TD Cowen — Analyst
David Tarantino — Analyst
Jon Tower — Analyst
Jeffrey Bernstein — Analyst
Brian Vaccaro — Analyst
Ivan Yu — Jefferies — Analyst
Unknown speaker — — Analyst
Matt Curtis — William Blair and Company — Analyst
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